A web portal is a web-based platform that provides employees, customers and suppliers with a single access point to information. It functionality can provide a far-reaching impact on an organization and its processes. It means that the users be able to access personalized information such as employee training, safety manuals or a customer profile. A web portal can also be used to enhance the collaboration of information and improve the way employees, customers and suppliers interact with your business. The benefits of a web portal can typically include user satisfaction, improved access to important data and basic user login stats.